Staff Card Policy

Current Promotions

Staff Card is applicable for the purchase of the following items:

• Maximum of 2 boxes of Hazelnut Chocolate Butter Cookies (at a la carte price) per staff

General Terms of Use

The following is the current Terms and Conditions of Staff Card App:

1. Staff Card App is not applicable at Beanstro at MBS, Jewel, and Airport stores.
2. Staff Card App is not applicable for the purchase of the following in CBTL stores:
   1. Licensed Product eg Disney
   2. CoffeeBeanSG Rewards’ e-card/e-gift card top-up and Bean Buck vouchers
   3. CBTL Machine and Milk Frother
   4. Any other specific items restricted by the Management from time to time
3. This entitlement can be used for ordering whole cakes and party packs 4 working days in advance via Customer Care. Available collection points include  Production or Stores.
   
   Email : customercare@coffeebean.com.sg
   Email Header : Staff Card Purchase – Staff Name
4. This entitlement is non-monetary, non-cumulative, non-transferrable and strictly on a consumption basis.
   Any amount not being consumed within the month will be forfeited.
5. Spending exceeding monthly entitlement will be notified through email. The outstanding amount is to be paid by cash or PayNow by the given deadline. Failing to do so will lead to suspension of the staff card. HR will proceed with a deduction from staff salary.
6. Please ensure the confidentiality of the Staff QR code. Do not share the QR code with anyone. All amount spent on the staff card app will be deemed spent by the respective staff.
7. Please refer to the Staff Card App for the current promotion exclusion. Staff will be required to pay by cash or PayNow if Staff Card App is used to purchase any items under the current promotion exclusion.
8. In case of the loss of mobile device connected to the Staff Card App, please alert HR immediately. 
9. Staff Card App QR code is issued to eligible staff after confirmation of appointment. Upon resignation, Staff Card App QR code will be disabled. Staff will be required to pay for any purchases with the use of Staff Card App from the resignation effective date, if any.
10. Be considerate. Do not hog any seats in stores and/or purchase items in bulk.
11. Should there be any violation of the terms of use for the staff app, the management reserves the right to revoke the entitlement of the Staff App
12. The Management reserves the right to amend the terms and conditions without prior notice.